It sounds like Quick Heal Server Edition has blocked an attempt to uninstall it without proper authorization. This security measure is in place to prevent unauthorized users from removing the software, ensuring that the protection remains intact. Here are some steps you can take to address the issue:
- Check Administrator Access: Make sure you are logged in with administrator privileges, as some actions require elevated permissions.
- Access Quick Heal Console: Log into the Quick Heal Server console and navigate to the settings related to the software’s uninstallation or protection settings. Some antivirus programs have additional settings that can prevent unauthorized changes.
- Adjust Settings if Necessary: If you have permissions, you may adjust security settings to allow for managed uninstallation or investigate if there’s an admin lock or password that needs to be entered before uninstalling.
- Consult Logs: Check the software’s event or activity logs for more information on what triggered the block. This can offer clues to help resolve the issue.
- Contact Quick Heal Support: If you’re unable to uninstall it or if the attempt was unauthorized, Quick Heal support can provide specific steps to ensure your system remains protected.