To check if your printer is working, follow these steps:
1. Check Power and Connection:
- Ensure the printer is turned on and connected to your computer or network via USB, Wi-Fi, or Ethernet.
- Check the printer’s display for any error messages or warning lights.
2. Print a Test Page:
- Windows:
- Go to “Settings” > “Devices” > “Printers & Scanners.”
- Select your printer and click “Manage.”
- Click “Print a test page.”
- Mac:
- Go to “System Preferences” > “Printers & Scanners.”
- Select your printer from the list.
- Click “Open Print Queue,” then click “Printer” in the menu bar and select “Print Test Page.”
3. Check Printer Status:
- Ensure the printer is not set to “Offline” or “Paused” in the printer settings.
- On Windows, right-click your printer in the “Printers & Scanners” section and select “See what’s printing.” Ensure there are no jobs stuck in the queue.
4. Check Ink or Toner Levels:
- Some printers have a display that shows ink or toner levels.
- You can also check this on your computer via the printer’s software or driver.
5. Update or Reinstall Printer Drivers:
- Go to the printer manufacturer’s website and download the latest drivers for your printer model.
- Install the drivers and restart your computer.
6. Run Printer Troubleshooter:
- Windows:
- Go to “Settings” > “Update & Security” > “Troubleshoot.”
- Select “Printer” and click “Run the troubleshooter.”
- Mac:
- Go to “System Preferences” > “Printers & Scanners.”
- Delete the printer and re-add it. This process can sometimes resolve issues.
7. Check for Paper Jams:
- Open the printer and check for any paper jams or obstructions that might prevent it from functioning correctly.
8. Print from a Different Device:
- Try printing from another computer or mobile device to determine if the issue is with the printer or the original device.
9. Restart Printer and Computer:
- Sometimes simply restarting both the printer and the computer can resolve issues.
If these steps don’t resolve the issue, consult the printer’s manual or contact customer support for further assistance.